If the message is still stuck now, you can use a tool called MFCMAPI to remove it. If you deleted the Outbox folder, it will automatically be recreated and will be empty. Set the original pst-file as the default delivery location again via the same method as above and restart Outlook.From here, you should be able to move the message from the Outbox folder or even delete the entire Outbox folder (when you do, make sure you also delete it from the Deleted Items folder or hold the SHIFT button when deleting the folder to bypass the Deleted Items folder). When you now restart Outlook, your original pst-file will show up as the secondary set of mailbox folders.Set this pst-file as the default data file in your Account Settings.įile-> Account Settings-> Account Settings-> tab Data Files.Ribbon tab: Home-> down arrow next to New Email button-> More Items-> Outlook Data File… Ribbon tab: Home-> button: New Items-> More Items-> Outlook Data File… Via this method you can also force Outlook to recreate the Outbox folder. This method is a bit more drastic but highly effective when the above methods all have failed. Method 4 – New temporary default pst-file Holding down the CTRL button while starting Outlook is the easiest way to start Outlook in Safe Mode. You can combine this method with the above 2 methods as well. To start Outlook in Safe Mode, hold the CTRL button on your keyboard when clicking on the Outlook shortcut and hold the CTRL button down until you see the dialog below and choose: Yes. Method 3 – Safe Modeīy Starting Outlook in Safe Mode, you’ll prevent the message from being locked by an add-in like for instance a virus scanner which integrates itself with Outlook (which is a good thing to disable anyway). Don’t forget to put Outlook back On-line again afterwards via the same instructions as above. You can try this in combination with method 1 as well. Now restart Outlook and see if you can delete it.
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Ribbon tab: Send/Receive-> button: Work Offline Method 2 – Offline ModeĪnother quick and effective method is to put Outlook in Offline Mode. Now select the message and press DELETE or move it to your Drafts folder if you want to resent it. The easiest and quickest way to try to unlock the message from your Outbox is to open the message in the Outbox with a double click and close it again. To get rid of that see the guide: Delete a stuck Read Receipt. If you can’t see the stuck message, then it is most likely a Read Receipt. Method 4 – New temporary default pst-file.It doesn’t happen too often but when a message is stuck in the Outbox it can be a real pain and may prevent you from sending and receiving other emails as well.īelow you’ll find 5 methods to get the message out of the Outbox.
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